PHONE SUPPORT

Professional dedicated phone support lines

This service is available as an upgrade to clients with email management and online customer service. You will have a dedicated business line to provide on-call support to customers and field partner or vendor inquiries.
Give your subscribers the peace of mind that your US-based support members are only a call away!

  • Dedicated business number

  • Desktop and mobile apps - Read and reply to texts, listen to voicemail messages

  • Simultaneous call handling - No busy signal

  • A US-based (CST) customer support representative

  • 9am - 5pm phone support business hours

  • Ability to add employees or extensions

  • Automated custom or professionally voiced greeting

  • Call forwarding to the phone number of your choice

  • Privacy: Your forwarded number remains private

  • Call transfers

  • VOIP-Wifi calling

  • Virtual fax

  • Custom or professionally voiced missed-call or after-hour voicemail message

  • Automated missed-call text message follow up

  • Text message customer support

  • Transcribed and audio voicemail messages

  • Unlimited minutes

  • Detailed call reports

$495 upgrade to email management customer service